Returns

If you are not satisfied with a product you purchased from RiserClothing.com, we will gladly give you a full refund or exchange the product for a different Riser™ product.

Any products purchased in a retail store should be brought back to the original point of purchase.

Please see the below return/exchange instructions for any product purchased at RiserClothing.com.

Return Policy

- Merchandise must be unwashed and unworn.
- All hangtags/labels must be attached to the garment.

- All garments are subject to inspection.

- Proof of payment must accompany the garment(s) at time of return.

- Original shipping charges, and return shipping costs are not refunded.

- All returned items that were eligible for free shipping will be subject to a 15% handling fee.

- Returns/Exchanges must be made within 10 days of receipt of package.

All purchases from RiserClothing.com must be returned to the website. Please do not bring returns purchased from RiserClothing.com to other retail locations.

Return Shipping:

Before shipping contact us at: returns@riserclothing.com

You will be issued a Return Authorization Number, and return shipping address.
Package the item(s) securely and ship them to "Riser Corp Returns" using the address that will provided through email. Please make sure your package is prepaid, as we are unable to accept C.O.D. returns. If you would like an exchange, please put a note stating which item, in your original return email, as well as inside the return packaging.

Upon our receipt of the product, a credit in the form of payment used, less shipping charges (or handling charges), will be issued. A confirmation email will be sent upon completion of the return process. If an exchange was requested, you will receive an email confirmation when the shipment with the new product is processed.

Returns and Exchanges Processing

Once your return is received and inspected (usually within 72 hours of receipt), we will process your refund and automatically apply a credit to your credit card or original method of payment within 7 Business days. Please note that depending on your credit card company, it may take one billing cycle after your credit is applied for it to post to your account.

Please note, We cannot refund your original shipping charges.

More Questions?